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Peritum has a pragmatic, hands-on approach to help you achieve success with CRM.
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Peritum has been involved in over 200 CRM and Sales Force Automation projects in the last 15 years. We've also worked with the "Big 5" consulting firms as well as pioneering CRM/SFA vendors.
From this experience we've developed and refined our "Solution Methodology" which we tailor to your project and needs.
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(Click here to download our Solution Methodology)
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Additionally, here are a few CRM service offerings we've created based on our experience and best practices:
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A Roadmap ...
| • | Establishes priorities before starting the project and allows the project and team to stay focused |
| • | Determines the necessary time, cost and resource - as well as the value case - and is essential in order for the project to be approved and funded |
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Program Management ...
| • | Uses proven CRM Project Management methods, tools and experience and is fundamental in delivering the project successfully, on-time and within budget |
| • | Identifies risks and allows the PMO team to mitigate them before they turn into costly problems |
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Success Training ...
| • | Goes beyond just training users on the CRM tool |
| • | Integrates change management with end-user training and provides for a more effective - and successful - training program |
| • | Demonstrates to end-users "what's in it for them" |
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