Resources:
Education, Information and Networking
 
 
 
CRM News
 

Education:

1. What is CRM, and what are the benefits?
2. The differences between a contact management system and a CRM system.
3. The top 10 reasons why CRM projects fail.
4. Analysis of a Peritum client project - how one company took their sales organization to the next level with CRM.

CRM Information:

IT ToolBox
    Web portal with Blogs, News, and Groups relating to CRM.

CRM Daily
    CRM Industry news and information, updated 24 hours a day.

Customer Think
    Ideas and discussion on CRM and other related business topics.

Destination CRM
    CRM Internet gateway - CRM Magazine's ePublishing arm.

CRM Advocate
    This site consolidates over 40 sources of CRM information into one format.

Search CRM
    Features a Customer Relationship Management search engine. Also features
    daily industry news and weekly technology tips delivered via email.


Networking:

CRM Association Headquarters: www.crm-a.org
    The CRM Association is a vendor-neutral, member-driven organization that
    shares an intense interest in the trends, developments and direction of the
    CRM business area.
 

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